Baggage

Travelling with your vehicle

If you're travelling with your vehicle, there’s no limit to how many bags or items you can carry in or on your vehicle. We do have a few height restrictions on several of our ferries. If you are travelling with roof racks and gear on top, you’ll need to book an open deck vehicle space, contact the Customer Service Team to ensure your vehicle has been booked correctly.

If you have bike racks, kayaks or building supplies that hang over the length of your vehicle, you’ll need to book a vehicle space the entire length of the overhang.

Travelling as a foot passenger

If you’re walking onto the ferry to Waiheke Island, you’ll need to carry your own bags. 

For Great Barrier Island, foot passengers can bring two pieces of baggage plus one carry-on item (like a handbag or laptop bag). Checked in bags can be a suitcase, backpack, food carton or cooler. Your checked in bags will be stored in our baggage truck or bins, and we recommend keeping your essentials, like your phone, wallet, sunnies, and a good book or tablet in your carry-on. 

For everyone’s safety, our crew can’t assist with overweight bags (over 32kg), it’s just not safe for them. Thanks for helping us keep things running smoothly! 

Additional baggage for Great Barrier Island

If you’re wanting to bring extra luggage or oversized items like your bike, surfboard or kayak, please contact the Customer Care team when booking so we can arrange this for you. This is important particularly during the peak summer season and all long weekends as space on-board can be at a premium. This also saves you time when checking in as our team knows in advance what to expect when loading the vessel. Additional charges may apply.